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Usage and credits

What a credit is and what costs one.

The Usage page in Settings: a toolbar with an All members menu, a date picker and a Month and Week switch; a row of figures reading Credits used of the monthly allowance, Remaining with the top-up available, Utilization with a bar, and Searches with the files uploaded; and beneath them a Usage over time chart beside a Top members list with a bar for each person.

Overview

Mira counts its work in credits. Your organisation gets an allowance of credits each month, and every question and upload draws on it. The Usage page in Settings shows how the allowance is being spent and how much is left. Owners and admins can see it.

What uses a credit

ActionCredits
Asking a questionOne credit.
Asking a question with web search onMore than one, when Mira actually searches the web. See Searching the web.
Uploading a fileOne credit.

Seeing your usage

Open Settings and choose Usage. The figures at the top cover the period you pick.

FigureWhat it tells you
Credits usedHow many credits have gone, out of the monthly allowance.
RemainingHow many are left, and how many top-up credits are available.
UtilizationThe share of the allowance used so far.
SearchesHow many questions were asked, and how many files were uploaded.

Below them, Usage over time charts credits day by day, and Top members shows who has used the most. To look at one person, choose them from the All members menu. Use the date picker and the Month and Week switch to change the period.

Allowance and top-ups

The monthly allowance starts again at the beginning of each calendar month. The size of the allowance is part of your organisation's plan.

Top-up credits are extra credits added on top of the allowance. Mira uses them only once the month's allowance has run out. To add a top-up or change your allowance, contact us.